This process allows Individuals to fill out a form to purchase “care-o-grams”, small tokens of appreciation to send to others to make them feel recognized. Once the form is submitted, the sender submits payment via a payment gateway. The form is then routed to check IDs and accepts the payment. The recipient receives an email with a link to a form where they can choose to accept or decline the care-o-gram, as well as if they want it delivered or picked up. The process manager can run a separate CSV report to perform a mail merge in Microsoft Office to facilitate creating the care-o-grams in batches.