Report a Public Nuisance/Repair Issue
Laserfiche Easily track and resolve public issues, such as potholes and broken street lights, that are reported by citizens.
Free
Easily track and resolve public issues, such as potholes and broken street lights, that are reported by citizens.
Description
This process is for government entities looking to easily track and resolve public issues, such as potholes and broken street lights, that are reported by citizens. It includes steps for reviewing, resolving, and responding to the constituent’s submission.
Participants
Department Head: Resolves the reported issue or reassigns it to the appropriate team member
Citizen: Reports the issue
Administrator: Communicates with the citizen and assigns the reported issue to the relevant department
Laserfiche Repository
The reported issues that are approved and resolved will be stored in the following folder: Business Process Library\Report a Public Issue\Resolved.
Additional Considerations
Laserfiche Forms Public Portal: This process was built to be used with a Laserfiche Forms Public Portal, so that external users (citizens) can submit forms.
Industries
Platforms
Cloud Template Content
Repository1
Self-Hosted Template Content
Forms1
Repository1
Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services and manufacturing—use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences.
Industries
Platforms
Cloud Template Content
Repository1
Self-Hosted Template Content
Forms1
Repository1
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