Service Dispatch Request
Service Dispatch Request
Laserfiche
Allows a business to take service requests from customers, dispatches technicians to perform the service, and then finally bills the customer.
Free
Allows a business to take service requests from customers, dispatches technicians to perform the service, and then finally bills the customer.
Not a Laserfiche user?
Book a Consultation
Description
This process allows a business to take service requests from customers, dispatch technicians to perform the service, and then finally bill the customer.
Participants
Administrator: Processes the customer's request and assigns it to appropriate service technicians
Service Technician: Performs service and logs hours and expenses incurred
Customer: Submits a request for service
Laserfiche Repository
The final form with the hours and expense log is saved in Business Process Library\Service Dispatch.
Additional Considerations
Laserfiche Forms Portal: This process requires a Laserfiche Forms Portal license if the customers submitting the form are not part of the organization.
Categories
Operations
Platforms
Cloud Template Content
Repository1
Self-Hosted Template Content
Forms1
Repository1
Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services and manufacturing—use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences.
Categories
Operations
Platforms
Cloud Template Content
Repository1
Self-Hosted Template Content
Forms1
Repository1
CREATE YOUR OWN TEMPLATE
Submit a Solution Template
You can submit your own solutions to be shared on the Laserfiche Solution Marketplace. Share your best business processes, workflows, and more!